Our ingredient list is clearly labelled on each product and also on our website under each item. Please check our Shop section for a comprehensive list.
We advise you to apply the mask after every wash and leave it in your hair for at least 30 minutes.
We suggest you use the oil every day in the morning to finish your look. Then, use it in the evening to moisturize your scalp.
Yes, all our products are paraben-free, sulfate-free, and alcohol-free.
We currently only ship domestically, however, we plan on offering a worldwide shipping service in the near-future.
We process orders within 48 hours, and you should receive your order within 3-7 business days. For locations which are in the interiors or in difficult coverage area, this may take a bit longer than usual timeline.
Please use our contact us form to request a cancellation. Please note that we're unable to cancel orders once the processing starts. So, we urge you to reach out within 2 hours should you change your mind.Add an answer to this item.
Unfortunately, due to the made-to-measure nature of our products, our hair-care items are non-refundable or exchangeable.
We believe our extensive range of products will continue to moisturize and hydrate your hair during the colder months. So please continue with your beauty plug regime.
Yes, however, we recommend that you seek advice from your healthcare practitioner if in any doubt.
Yes, our products are suitable for children. However, we recommend small amounts on toddlers and infants to see how their scalp reacts to the organic ingredients.
We advise you don't use any products that may cause an allergic reaction. If in doubt, please seek advice from your clinician.
We recommend a shelf-life of 30-60 days to ensure you’re getting the most out of the fresh ingredients.